Our Training & Support Services

At Lexi-Comp, earning your confidence and ensuring your satisfaction is our top priority. Our mission is to efficiently manage the seamless deployment of our solution to your entire facility, and provide the most positive and professional support experience in the industry. We understand the importance of consistently providing these valuable services and we do so at no additional cost to you.

Dedicated Account Management Team

Our institution accounts are managed by an exclusive Account Management Team that works closely with you and is experienced in:

• Account setup, troubleshooting, and facilitating access to Lexi-Comp throughout your facility.
• Working with you to design marketing materials, such as flyers and electronic mailings, for distribution to your staff to increase awareness and usage of Lexi-Comp’s products and solutions.
• Overseeing usage information and reporting usage statistics.
• Coordinating group training programs, on-site or via live web sessions depending upon your needs.

Training Resources

We offer several versatile training resources for your convenience. From the opening page of Lexi-Comp ONLINE, our Internet-based facility-wide solution, you have access to product tutorials, training videos, and detailed user guides. You can also register for weekly web-based training sessions, and order printed materials or downloadable PDF versions for distribution.

Support Portal

Visit our web-based support portal to contact our Technical Support technicians.

For additional information on the Training and Support Services available for our institutional clients, please complete our online form, or call 800-837-5394 to speak with your sales representative.